Shipping Terms for

Why isn't there tracking information for my order?

If you don't see any tracking data on your shipment plus the estimated delivery date hasn't yet passed, your package should still arrive when they're due. You could find some common reasons why tracking data is unavailable on our Tracking Shipments Help page.


To take advantage of FREE Shipping:

  • Place at a minimum $25 of eligible merchandise within your Shopping Cart.
  • Proceed to checkout.
  • Ship your items to just one U.S. address.
  • Select "Group my items into as few shipments as possible" as the shipping preference.
  • Select FREE Shipping as the shipping speed. Your order will be delivered within 3-9 business days after all of your merchandise is available to ship (including pre-order items).
  • Place your order, and enjoy the free postage!

With this particular shipping option, we fulfill your order within a more cost-efficient way. This allows us to pass our savings onto you in the form of free shipping. Even though it could take additional time to pack and ship your order, you'll still receive it in the estimated delivery schedule.

International Shipping

We gladly accepts orders from all the world over. Available brands, shipping rates and fees can differ according to the delivery address on your order.

To ascertain the shipping rate information specific to your order's destination, find your region.

There could be limitations on where and whether vendors offer international shipping. To learn more, visit our the vendors international shipping details page.


These items can be shipped to just about all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

Additionally, some products inside the following categories:

  • automotive
  • baby
  • clothing
  • electronic devices
  • health and personal care
  • home and garden
  • industrial and scientific
  • jewelry
  • pet supplies
  • shoes
  • software
  • sports equipment
  • tools
  • toys
  • computer games
  • watches

Can be shipped to the following countries:

  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Jordan
  • Kuwait
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Panama
  • Peru
  • Philippines
  • Portugal
  • Poland
  • Qatar
  • Romania
  • Saudi Arabia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • UAE
  • Britain
  • Uruguay
  • Venezuela

All products shipped to those countries via Priority International Shipping, also in some instances product shipped via Standard or Expedited International Shipping, are contained in the program and an import fees deposit is collected with them. For further specifics about the service sell the vendors shipping details document.

* Note: Books that need special handling since they are extremely heavy (for instance, multi-volume sets) cannot be shipped outside of the U.S. Should this be the situation, it'll be noted on the product detail page.


For products shipped internationally, please be aware that any company warranty might not be valid; manufacturer service options will not be available; product manuals, instructions and safety warnings might not be in destination country languages; these products (and accompanying materials) probably are not designed in accordance with destination country standards, specifications, and labeling requirements; as well as products may not comply with destination country voltage as well as other electrical standards (requiring utilization of an adapter or converter if appropriate). You're responsible for assuring that your product may be lawfully imported to the destination country. When ordering the recipient will be the importer of record and must adhere to all regulations in the destination country.


Your privacy is vital to us, so we are aware that you care about how information about the transaction is used and shared. We wish our international customers and customers shipping products internationally to know that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, including titles, to international carriers, and such information may be conveyed through the carriers to customs authorities in an effort to facilitate customs clearance and adhere to local laws.

If your order is a gift, the package is marked "Gift," but the cost of the product remains stated within the customs form.

Customs authorities demand price of the present item to be stated on the package.

Customs, Duties, and Taxes

You're liable for assuring that the product will be lawfully imported to the destination country. When ordering the recipient is the importer of record and must adhere to all procedures in the destination country. Orders which are shipped to countries outside of the United States might be subject to import taxes, customs duties and charges levied from the destination country. The person receiving an internationally shipment can be governed by such import taxes, customs duties and charges, which are levied when a shipment reaches your country. Additional charges for customs clearance must be borne with the recipient; we have no power over these charges and cannot predict whatever they may be. Customs policies vary widely from nation to nation; make sure you get hold of your local customs office for further information. When customs clearance procedures are required, there may be delays beyond our original delivery estimates.

When you should Expect to have Your Order

Our estimated delivery date on your order relies how quickly we can obtain and ship your items, your shipping address, and also the shipping speed and options you choose. Items Requiring Special Handling

Some items, including bulky media items, large TVs, and certain perishable products require special handling and shipping methods (which include Expedited Chilled Shipping). You can find info on them and their shipping requirements and charges from the sellers product shipping web site.

Shipping to APO, FPO, or DPODestinations

Standard Shipping Deliveries usually takes longer--up to 30 days for APO, FPO, or DPO addresses.

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